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This Report summarizes the empirical evidence obtained from a sample of 35 Italian public and private healthcare firms and hospitals. The research, conducted by the RISE Laboratory, paid particular attention to investment in digitalization and computerization, the availability of logistic competences and the deployment of state-of-the art inventory and materials management policies as key levers in the efficiency and effectiveness creation. The adoption of these levers is examined in relation with a set of exogenous and endogenous factors characterizing each considered health care firm. By the same token, we analyzed the potential of each of these levers to improve healthcare companies' efficiency and effectiveness, and thus to spur the health care system competitiveness |