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RISE for COVID-19 Resilient companies and supply chains in the COVID-19 era
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Project Year Company    
Customer Satisfaction Survey

Analysis of customer satisfaction, identification of critical success factors through analysis of customer perception. Assessment and proposal of improvement levers.

2013
Swimming pools manufacturer

Analysis of customer satisfaction, identification of critical success factors through analysis of customer perception. Assessment and proposal of improvement levers.

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2013 Swimming pools manufacturer



Optimization of distribution logistics

Identification of the optimal distribution scenario through simulation model developed ad hoc. Duration: 4 months

2013
Global food manufacturer

Identification of the optimal distribution scenario through simulation model developed ad hoc. Duration: 4 months

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2013 Global food manufacturer



Analysis and redesign of processes aimed to implement a new CRM

Analysis and redesign of business processes (with BPA Technical & BPI), with specific reference to the contact process with the end customer. All aimed at the selection and implementation of a CRM sw.

2013

Analysis and redesign of business processes (with BPA Technical & BPI), with specific reference to the contact process with the end customer. All aimed at the selection and implementation of a CRM sw.

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2013



As-is process analysis with proposed guidelines for improvement to-be

Mapping and analysis of business processes, aims to identify and prioritize the lines of improvement to be pursued in the to-be scenario.

2013
Manufacturer of elevators and escalators

Mapping and analysis of business processes, aims to identify and prioritize the lines of improvement to be pursued in the to-be scenario.

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2013 Manufacturer of elevators and escalators



corporate IT infrastructure mapping, with an explanation critical in disaster recovery optical

Corporate IT infrastructure mapping, aimed to design a computer intervention able to ensure the operating continuity in a selective way (with different priority levels).

2013
Global food manufacturer

Corporate IT infrastructure mapping, aimed to design a computer intervention able to ensure the operating continuity in a selective way (with different priority levels).

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2013 Global food manufacturer



Re-engineering of the Demand Planning process

Redesign of the forecasting process and planning of demand for the entire market world wide.

2013
Large company of the metal industry

Redesign of the forecasting process and planning of demand for the entire market world wide.

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2013 Large company of the metal industry



Analysis of the market potential of a patent

Formalization of the use of market potential and development of a computer user's certificate, a direct survey of the field through a questionnaire.

2013
Small software house

Formalization of the use of market potential and development of a computer user's certificate, a direct survey of the field through a questionnaire.

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2013 Small software house



Automation of weapons transport permits with the Police

Designing a web software automation of licensing processes of Public Safety for the transport of essential parts of weapons.

2013
Network of companies in the arm sector

Designing a web software automation of licensing processes of Public Safety for the transport of essential parts of weapons.

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2013 Network of companies in the arm sector



Quality function deployment new radiator model

Definition of the basic requirements of three new products based on the needs of end customers.

2013
Large company of the metal industry

Definition of the basic requirements of three new products based on the needs of end customers.

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2013 Large company of the metal industry



Check-up in the process of development and industrialization of new product

List and motivate each cause of inefficiency or disservice in the process of development and industrialization of the new product.

2013
Medium business sector valves

List and motivate each cause of inefficiency or disservice in the process of development and industrialization of the new product.

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2013 Medium business sector valves